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MerlinVet Cookies Policy
Last updated: 26th August 2025

This Cookies Policy explains how MerlinVet ("we", "us", and "our") uses cookies and similar technologies to recognise you when you visit our website at [https://{practicename}.vetpetshop.co.uk] ("Website"). It explains what these technologies are, why we use them, and how you can control them in line with your rights under UK data protection laws.

 

1. What are cookies?

Cookies are small text files that are downloaded to your device when you visit a website. They allow websites to recognise your device and store some information about your preferences or past actions.

There are two types of cookies:

  • First-party cookies – set by the website you are visiting.
  • Third-party cookies – set by a different domain than the one you are visiting, often for advertising or analytics.

Cookies can also be:

  • Session cookies – deleted when you close your browser.
  • Persistent cookies – remain on your device for a set period or until deleted.

2. How we use cookies

We use cookies for several purposes:

Type of Cookie Purpose
Strictly Necessary Cookies Required for the operation of our website. These include, for example, cookies that enable you to log into secure areas.
Performance Cookies Help us understand how visitors use our website by collecting and reporting information anonymously (e.g., Google Analytics).
Functionality Cookies Enable us to personalise content for you and remember your preferences (e.g., language or region).
Targeting/Advertising Cookies Record your visit to our website, the pages you have visited, and the links you have followed, to make advertising more relevant to you.

3. Consent and control

We will only place non-essential cookies (e.g., analytics or advertising cookies) on your device with your consent. When you first visit our site, you will see a cookie banner that allows you to accept or reject non-essential cookies.

You can also manage your cookie preferences through your browser settings. Most browsers allow you to:

  • See what cookies you’ve got and delete them
  • Block third-party cookies
  • Block all cookies from being set

For more detailed guidance, see:

Browser-specific links:

4. Third-party cookies

Some content or applications on our website may be served by third parties, such as analytics providers or advertisers. These third parties may use cookies to collect information about your online activities over time and across different websites.

We do not control the use of these cookies and recommend checking the relevant third-party websites for more information.

5. Updates to this Cookies Policy

We may update this policy from time to time, for example, to reflect changes in the cookies we use or legal requirements. Please revisit this page periodically to stay informed.

6. Contact us

If you have any questions about this Cookies Policy or our use of cookies, please contact us at: Email: customerservices@vetpetshop.co.uk Address: MerlinVet Ltd, Pinnaclehill Industrial Estate, 2/3 Carlaw Road, Kelso, TD5 8AS